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Creating a Digital Messaging interface
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Reto
Creating a Digital Messaging interface
2 Tareas
10 minutos
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U+ Bank wants to set up its chatbot to respond to service requests received from several digital channels. As an initial step, the bank first wants to...
Validating data against business logic
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Reto
Validating data against business logic
1 Tarea
10 minutos
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Customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card transactions are...
Validating data in Dev Studio
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Reto
Validating data in Dev Studio
2 Tareas
10 minutos
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GoGoRoad customers with Standard coverage provide credit card information during the Submission Stage of an Assistance Request Case to pay for...
Saving data to a system of record
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Reto
Saving data to a system of record
3 Tareas
10 minutos
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The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...
Standardwerte für Eigenschaften festlegen
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Reto
Standardwerte für Eigenschaften festlegen
4 Tareas
10 minutos
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Der Programm-Manager von GoGoRoad möchte sicherstellen, dass im Callcenter ausreichend Personal vorhanden ist, um Serviceverzögerungen zu vermeiden...
Simulating an external data source
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Reto
Simulating an external data source
3 Tareas
10 minutos
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During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...
Integrating external customer service data
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Reto
Integrating external customer service data
5 Tareas
30 minutos
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A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.
Use the following...
Localizing a UI form
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Reto
Localizing a UI form
3 Tareas
45 minutos
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GoGoRoad stakeholders have a requirement to translate the New vendor case type to Spanish.
Use the Localization wizard to localize the New vendor...
Manipulating application data in Dev Studio
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Reto
Manipulating application data in Dev Studio
3 Tareas
20 minutos
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To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...
Setting up data ingestion
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Reto
Setting up data ingestion
7 Tareas
40 minutos
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The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...