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Configuring error handling for Data Pages
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Reto
Configuring error handling for Data Pages
4 Tareas
30 minutos
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As part of each candidate Case, TGB performs a background check on the applicant. As part of the background check, a SOAP connector is invoked to...
Configuring a coaching tip
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Reto
Configuring a coaching tip
2 Tareas
15 minutos
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You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...
Configuring a common phrase
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Reto
Configuring a common phrase
2 Tareas
15 minutos
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Your company wants to set up a consistent greeting for customer service agents to use when sending emails to customers. The message thanks the...
Configuring a data source
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Reto
Configuring a data source
1 Tarea
15 minutos
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As a system architect, there is a requirement for the contact identifier to be used in dialogs in the Contact category. You have been tasked with...
Configuring customer verification
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Reto
Configuring customer verification
3 Tareas
15 minutos
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The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...
Creating data relationships in Views
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Reto
Creating data relationships in Views
4 Tareas
10 minutos
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The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...
Creating a SOAP connector
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Reto
Creating a SOAP connector
3 Tareas
30 minutos
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Human Resources (HR) business partners use a legacy application to locate discount services available to employees near their home location. This...
Creating a Data Model
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Reto
Creating a Data Model
3 Tareas
10 minutos
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When creating an application, consider the Data Model. The Data Model defines how users store and retrieve the data in your application. In the MyTown...
Creating a data relationship
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Reto
Creating a data relationship
2 Tareas
15 minutos
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The mayor of MyTown asks you, the town project manager, to enable residents who report problems online to enter contact information and list any...
Creating and setting application variables
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Reto
Creating and setting application variables
2 Tareas
15 minutos
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GoGoRoad stakeholders want a quick way to control the application behavior of the Assistance Request Case Type that uses a custom Condition to skip...