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Preparation for 1:1 Customer Engagement Implementation

Senior System Architect

24.1 Release notes

  • Módulo

    24.1 Release notes

    2 Temas

    25 minutos

    Pega Platform '24.1 Visible to: All users
  • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Activities

Activities and Automations

  • Módulo

    Activities and Automations

    3 Temas

    35 minutos

    Visible to: All users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...

Debugging application errors

Applying NLP for Case classification

  • Módulo

    Applying NLP for Case classification

    1 Tema

    10 minutos

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Automating actions when a property value changes

Background processing

Creating and managing teams of users

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