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24.1 Release notes

  • Module

    24.1 Release notes

    2 Rubriques

    25 mins

    Pega Platform '24.1 Visible to: All users
  • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Applying NLP for Case classification

  • Module

    Applying NLP for Case classification

    1 Rubrique

    10 mins

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Architecture and design during the Prepare phase

  • Module

    Architecture and design during the Prepare phase

    6 Rubriques

    1h 30 mins

    Visible to: All users
  • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

Best practices for keeping your Pega applications running smoothly

  • Module

    Best practices for keeping your Pega applications running smoothly

    3 Rubriques

    25 mins

    Visible to: All users
  • Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...

Customer Decision Hub predictions

Defining a customer Microjourney

Defining prediction patterns

  • Module

    Defining prediction patterns

    2 Rubriques

    20 mins

    Visible to: All users
  • Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...

Low code during the Build phase

  • Module

    Low code during the Build phase

    5 Rubriques

    55 mins

    Visible to: All users
  • In the Build phase of Pega Express, you use Pega's low-code development platform to configure and test your application. Pega Platform leverages...

MLOps

Next best action and customer interactions

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