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Always-On Outbound Customer Engagement
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Mission
Always-On Outbound Customer Engagement
7 Modules
7 Défis
5 heures 55 mins
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Business Architect
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Mission
Business Architect
15 Modules
21 Défis
1 day 3 heures 50 mins
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Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Cross-Sell on the Web Extended
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Mission
Cross-Sell on the Web Extended
1 Mission
6 Modules
8 Défis
13 heures 20 mins
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
5 Modules
5 Défis
4 heures
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Express Delivery
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Mission
Pega Express Delivery
8 Modules
8 heures 45 mins
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Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...
Pega Robotic Process Automation Overview
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Mission
Pega Robotic Process Automation Overview
1 Module
1h 15 mins
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Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...
Architecture and design during the Prepare phase
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Module
Architecture and design during the Prepare phase
6 Rubriques
1h 30 mins
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Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Evaluating application data with Insights for Business Architects
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Module
Evaluating application data with Insights for Business Architects
1 Rubrique
20 mins
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As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Pega Express overview for Business Architects
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Module
Pega Express overview for Business Architects
6 Rubriques
1h 30 mins
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Pega Express™ is a light, design-focused delivery approach that combines the low-code experience of Pega Platform™, and the delivery values and best...
The Discover phase and your MLP
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Module
The Discover phase and your MLP
12 Rubriques
1h 55 mins
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Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...