Skip to main content

Search

Language

Library

Type

Skill Level

Product

Capability

Industry

Role

Predicting missing the Service-Level Agreement

  • Module

    Predicting missing the Service-Level Agreement

    1 Rubrique

    10 mins

    Visible to: All users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

Preparing Customer Decision Hub for development

Presenting suggestions for agents

  • Module

    Presenting suggestions for agents

    4 Rubriques

    35 mins

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

UI authoring in Constellation

  • Module

    UI authoring in Constellation

    5 Rubriques

    50 mins

    Pega Platform '23 Visible to: All users
  • Explore how you can configure Views to create the user interface in a Constellation application. 

Enabling accessibility features in an application

Adding a new property to an existing entity

Adding clickstream data to a customer profile

Adding dynamic functionality to a button

Adding fields to Views

Adding Portals and landing pages in Constellation applications

  • Défi

    Adding Portals and landing pages in Constellation applications

    5 Tâches

    30 mins

    Pega Platform '23 Visible to: All users
  • Sweet Life stakeholders have decided to create different Portals so that the users of their Tell Us More application only have access to the...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice