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Enabling accessibility features in an application
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Défi
Enabling accessibility features in an application
1 Tâche
10 mins
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To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...
Establishing Service-Level Agreements for BAs
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Défi
Establishing Service-Level Agreements for BAs
1 Tâche
15 mins
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In a DCO session, GoGoRoad stakeholders stressed the importance of completing Assignments under tight deadlines as a driver of customer satisfaction...
Grouping fields in Views
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Défi
Grouping fields in Views
3 Tâches
15 mins
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Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...
Localizing a UI form
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Défi
Localizing a UI form
3 Tâches
45 mins
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GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.
Use the Localization wizard to localize the New vendor...
Manipulating application data for BAs
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Défi
Manipulating application data for BAs
2 Tâches
20 mins
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In the last DCO session, the GoGoRoad stakeholders identified two new business requirements:
- Before a Service Case is resolved, the system must copy...
Routing work to users for BAs
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Défi
Routing work to users for BAs
2 Tâches
15 mins
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In a DCO session, GoGoRoad stakeholders confirmed that assignments related to assistance requests often get lost in the handoff between different...
Setting a visibility condition for form content
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Défi
Setting a visibility condition for form content
1 Tâche
5 mins
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The GoGoRoad application allows customers to enter the service address by entering information in fields or selecting the location from a map. To...
Sizing a project in App Studio for BAs
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Défi
Sizing a project in App Studio for BAs
1 Tâche
20 mins
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With the prototype for the GoGoRoad application and Assistance Request Case Type complete, stakeholders have requested a revised estimate of the...
Skipping a Process based on a business context for BAs
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Défi
Skipping a Process based on a business context for BAs
2 Tâches
10 mins
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Payments for roadside assistance requests are covered for customers who have opted for the higher Gold coverage level. Customers with the Gold...
Validating data against business logic for BAs
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Défi
Validating data against business logic for BAs
1 Tâche
10 mins
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With GoGoRoad, customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card...