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Debugging application errors
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モジュール
Debugging application errors
3 トピック
40 分
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Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Applying NLP for Case classification
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モジュール
Applying NLP for Case classification
1 トピック
10 分
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Creating and managing teams of users
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モジュール
Creating and managing teams of users
1 トピック
15 分
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Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.
Evaluating application data with Insights for Business Architects
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モジュール
Evaluating application data with Insights for Business Architects
1 トピック
20 分
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As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Configuring a dashboard
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モジュール
Configuring a dashboard
1 トピック
15 分
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Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Dev Studio overview
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モジュール
Dev Studio overview
1 トピック
15 分
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With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
MLOps
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モジュール
MLOps
3 トピック
30 分
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In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Monitoring your contact center with Insights
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モジュール
Monitoring your contact center with Insights
2 トピック
15 分
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Next best action and customer interactions
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モジュール
Next best action and customer interactions
2 トピック
20 分
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The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Pega Customer Decision Hub for Collections
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モジュール
Pega Customer Decision Hub for Collections
6 トピック
45 分
Pega Customer Service 8.8 -
Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...