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Business conditions
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モジュール
Business conditions
2 トピック
20 分
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Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Calculating fields using Decision tables
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モジュール
Calculating fields using Decision tables
1 トピック
25 分
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In App Studio, Pega Platform™ allows you to calculate the value of a field using a Decision table. Decision tables are a helpful approach when you...
Cascading approvals
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モジュール
Cascading approvals
1 トピック
20 分
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Model a series of approvals using cascading approvals in Pega Platform™. To receive approval from people on different levels of the organizational...
Case Life Cycle design for Business Architects
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モジュール
Case Life Cycle design for Business Architects
6 トピック
1時間 15 分
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As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Case Management
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モジュール
Case Management
11 トピック
1時間 35 分
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Learn about Pega’s Case Management capability that allows you to create applications using a business process like interface.
Collaboration with users
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モジュール
Collaboration with users
1 トピック
20 分
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Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.
Completing work on time
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モジュール
Completing work on time
2 トピック
25 分
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Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.
Configuring chat queues and routing
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モジュール
Configuring chat queues and routing
5 トピック
40 分
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You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Digital Messaging Manager
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モジュール
Configuring Digital Messaging Manager
8 トピック
1時間 10 分
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The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Controlling Case workflow for Business Architects
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モジュール
Controlling Case workflow for Business Architects
6 トピック
1時間 25 分
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As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...