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Mission

Low-Code App Builder Extended

Archived

1 Missão

18 Módulos

18 Desafios

22 h 55 min

Visible to: All users
Beginner Pega Platform 8.6 Case Management Data Integration User Experience App Studio Mobile Reporting Inglês

Continue learning about low-code application development using Pega Platform™.

Disponível nas seguintes missões:

System Architect v3 Business Architect v3
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Low-Code App Builder

  • Mission

    Low-Code App Builder

    11 Módulos

    9 Desafios

    10 h

  • An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.

Application development management

  • Module

    Application development management

    Archived

    4 Tópicos

    1 h

  • Project team members use Agile Workbench to create, view and update user stories, bugs, and feedback items related to application development. The...

Refining an Agile Workbench backlog

  • Challenge

    Refining an Agile Workbench backlog

    Archived

    5 Tarefas

    30 min

  • Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

Sizing a Pega Platform project

  • Module

    Sizing a Pega Platform project

    Archived

    2 Tópicos

    25 min

  • The Estimator is a discovery tool that provides an estimate of project scope and effort based on case types, stages, personas, channels, and...

Sizing a Pega Platform project

  • Challenge

    Sizing a Pega Platform project

    Archived

    2 Tarefas

    15 min

  • Prior to beginning work on the Roadside Assistance application, stakeholders have requested an estimate of the project size and scope. The estimate is...

Adding optional Actions to a workflow

  • Module

    Adding optional Actions to a workflow

    Archived

    1 Tópico

    15 min

  • Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

Adding optional Actions to a workflow

  • Challenge

    Adding optional Actions to a workflow

    Archived

    1 Tarefa

    5 min

  • InsCorp wants to ensure that customers can cancel service requests at any time. Add the Cancel request process as a case-wide optional action to...

Automating workflow decisions

  • Module

    Automating workflow decisions

    Archived

    1 Tópico

    15 min

  • Automate decision-making to reduce processing time and ensure consistency between cases.

Control the workflow based on business context

  • Challenge

    Control the workflow based on business context

    Archived

    3 Tarefas

    10 min

  • When customers submit a request for roadside assistance, a customer service representative (CSR) manually validates whether the customer is enrolled...

Automation shapes in the Case Life Cycle

  • Module

    Automation shapes in the Case Life Cycle

    Archived

    1 Tópico

    20 min

  • Pega Platform™ provides different automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the case...

Attaching PDF files to a case

  • Challenge

    Attaching PDF files to a case

    Archived

    2 Tarefas

    10 min

  • InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

Creating a child Case

  • Module

    Creating a child Case

    Archived

    1 Tópico

    15 min

  • Create child cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...

Creating a child case

  • Challenge

    Creating a child case

    Archived

    2 Tarefas

    10 min

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Configure the Assistance request case type...

Identifying duplicate Cases

  • Module

    Identifying duplicate Cases

    Archived

    1 Tópico

    10 min

  • Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.

Adding a duplicate Case Type search

  • Challenge

    Adding a duplicate Case Type search

    Archived

    3 Tarefas

    10 min

  • InsCorp wants to ensure that only one assistance request case is processed for each request. Customers that send assistance requests might have...

Skipping a Process or a Stage

  • Module

    Skipping a Process or a Stage

    Archived

    1 Tópico

    10 min

  • Skip processes and entire stages that are not needed for a case.

Skipping a process based on business context

  • Challenge

    Skipping a process based on business context

    Archived

    1 Tarefa

    10 min

  • Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...

Pausing and resuming Case processing

  • Module

    Pausing and resuming Case processing

    Archived

    1 Tópico

    15 min

  • Enforce dependencies using the Wait step. The Wait step allows you to pause and resume case processing when the case meets conditions that you define...

Pausing and resuming case processing

  • Challenge

    Pausing and resuming case processing

    Archived

    1 Tarefa

    10 min

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. During the Service stage, the customer...

Validating data against business logic

  • Module

    Validating data against business logic

    Archived

    2 Tópicos

    20 min

  • Validate user data against business logic to avoid invalid data within applications.

Validating data against business logic

  • Challenge

    Validating data against business logic

    Archived

    1 Tarefa

    10 min

  • Customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card transactions are...

Exploring application data with Insights

  • Module

    Exploring application data with Insights

    Archived

    1 Tópico

    15 min

  • Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...

Gaining insight into business efficiency

  • Module

    Gaining insight into business efficiency

    Archived

    2 Tópicos

    30 min

  • Design reports to analyze case data and provide insight into processes and workflows.

Creating a custom business report

  • Challenge

    Creating a custom business report

    Archived

    3 Tarefas

    15 min

  • Stakeholders would like to know the number of cases that have been requested over the past month. You have been asked to define a report to track the...

Configuring UI elements

  • Module

    Configuring UI elements

    Archived

    3 Tópicos

    35 min

  • Learn how to apply defined styles to UI controls and elements to improve application branding and appearance.

Setting a visibility condition for form content

  • Challenge

    Setting a visibility condition for form content

    Archived

    1 Tarefa

    5 min

  • The GoGoRoad application allows customers to enter the service address by entering information in fields or selecting the location from a map. To...

Adding dynamic functionality to a button

  • Challenge

    Adding dynamic functionality to a button

    Archived

    2 Tarefas

    10 min

  • After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...

Configuring Portal content

  • Module

    Configuring Portal content

    Archived

    2 Tópicos

    20 min

  • Tailor the user experience based on channel and role to allow users to perform their jobs more efficiently.

Configuring a portal

  • Challenge

    Configuring a portal

    Archived

    1 Tarefa

    10 min

  • GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

Configuring a dashboard

  • Module

    Configuring a dashboard

    Archived

    1 Tópico

    15 min

  • Customize the content and organization of a user dashboard to provide easy access to the information business users need to know.

Configuring a dashboard

  • Challenge

    Configuring a dashboard

    Archived

    2 Tarefas

    30 min

  • During the processing of Assistance Request cases, a customer service representative (CSR) may need to request a credit on the behalf of the customer...

Designing a mobile app experience

  • Module

    Designing a mobile app experience

    Archived

    2 Tópicos

    25 min

  • Mobile app experiences built with Pega Platform™ can be configured for each user role or persona. Learn how to personalize the theme colors of a...

Designing a mobile app experience

  • Challenge

    Designing a mobile app experience

    Archived

    4 Tarefas

    15 min

  • GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...

Calculating fields using Decision tables

  • Module

    Calculating fields using Decision tables

    Archived

    1 Tópico

    25 min

  • In App Studio, Pega Platform™ allows you to calculate the value of a field using a decision table. Decision tables are a helpful approach when you...

Calculating fields using decision tables

  • Challenge

    Calculating fields using decision tables

    Archived

    2 Tarefas

    15 min

  • GoGoRoad stakeholders want to ensure customer satisfaction by allowing the application of discounts based on whether the service provider is on time...

Inviting users to an application

  • Module

    Inviting users to an application

    Archived

    1 Tópico

    10 min

  • Add users to an application and assign users to roles based on how they interact with a case.

Creating users and roles

  • Challenge

    Creating users and roles

    Archived

    4 Tarefas

    10 min

  • GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

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