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Presenting suggestions for agents

  • Module

    Presenting suggestions for agents

    4 Topics

    35 mins

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Reviewing log files

Team application development

Assessing application performance

Configuring application Rulesets

Configuring business conditions

Deploying a mobile app for Pega Platform

Designing a mobile app experience

Exporting an application

Merging a development Branch

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