Tools and knowledge to help you succeed.
Explore solutions, events, and customers
Register for our flagship virtual event
Discover program benefits and enablement resources
Extend Pega with components and apps
Manage your organization's relationship with Pega
Drive success with centralized content and resources
Find product guides and reference docs
Complete missions, earn badges, and stay current
Design Pattern Library
Explore common implementation patterns
Pega Cosmos Design System
Browse library of UI/UX templates, patterns, and components
Log in or sign up to set up user profile.
Log in or sign up to set up personalized notifications.
Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...
Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...
1 hr 40 mins
Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...
Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...
In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...
In Pega Platform™, you can add pre- and post-processing actions to a flow action to manipulate data. These actions enable you to add related tasks to...
Learn how Pega Platform™ manages multiple users accessing the same case, and configure case locking to avoid potential conflicts in production...
Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...
Configure a stage to run multiple processes in parallel to allow users to perform tasks independently. You learn how to configure a workflow that...
Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...
Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.