Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...

Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...

Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...

Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...

Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...

Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...

Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

The Pega Express approach includes four phases to support solution delivery.