Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

In the Pega Cosmos design system, the information architecture of a case is optimized so that users can quickly understand the case's most critical...

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Pega Cosmos design system introduces a new end-user experience for the case creation form. You also learn how to customize the layout and behavior of...

Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...

This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...

Screen monitors provide a visual display of UI, but some users require an accessibility device that presents the UI in another manner. Accessibility...