Skip to main content

Search

Looking for instructor-led training?

Assessing application performance

Configuring case locking

Configuring flow action pre- and post-processing

Configuring parallel processing

Creating a case from an email

Creating a new service request

  • Challenge

    Creating a new service request

    6 Tasks

    10 mins

    Visible to all users
  • U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...

Overriding case urgency

Reviewing log files

Routing email based on content

Suggesting a reply based on email content

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice