Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...

Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.

During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...

Examine the tools that are available to assist in debugging Constellation applications.

As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...

With the prototype for the GoGoRoad application and Assistance Request Case Type complete, stakeholders have requested a revised estimate of the...

The  Tell Us More application and Instance Case Type is not Sweet Life's first project with Pega Platform™. They have a Create Product Case Type and a...

GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...