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AI for 1:1 Customer Engagement
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Mission
AI for 1:1 Customer Engagement
10 Modules
20 Challenges
13 hrs 25 mins
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Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...
Data Scientist
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Mission
Data Scientist
3 Missions
18 hrs 10 mins
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
4 Modules
5 Challenges
3 hrs 45 mins
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega NLP Essentials
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Mission
Pega NLP Essentials
3 Modules
4 Challenges
2 hrs 25 mins
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Better understand the key features and benefits of Pega Natural Language Processing (NLP). Use Pega NLP to analyze and extract meaningful information...
Adaptive models
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Module
Adaptive models
5 Topics
55 mins
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Online, adaptive models play a crucial part in Pega Customer Decision Hub™ next-best-action decision strategies. These models drive the predictions...
Creating predictions and predictive models
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Module
Creating predictions and predictive models
6 Topics
1 hr 5 mins
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Predicting customer churn is one of many business use cases that involve predictive models. Pega Customer Decision Hub™ provides predictions that use...
Customer Decision Hub overview
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Module
Customer Decision Hub overview
3 Topics
30 mins
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Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega's omni-channel AI delivers the right action during every...
Customer Decision Hub predictions
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Module
Customer Decision Hub predictions
2 Topics
35 mins
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Prediction Studio is the dedicated workspace for data scientists to control the life cycles of predictions and the predictive models that drive them...
Defining prediction patterns
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Module
Defining prediction patterns
2 Topics
20 mins
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Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...
Exporting adaptive model data
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Module
Exporting adaptive model data
3 Topics
35 mins
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The reporting datamart of Pega Adaptive Decision Manager (ADM) is an open data model. As a result, data scientists that work on Pega Customer Decision...