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105 Courses 19 Exams 110 Modules

Module

Adapting to Business Trends Using Global Control Parameters

What if your growing credit card revenue suddenly started to drop? Learn how to quickly resolve this situation without having to alter existing decision strategies. Gain hands-on experience implementing global...

Module

Utilizing Text Analytics to Improve Business Performance

Humans can effortlessly interpret a single tweet, but we cannot do it efficiently over a large volume. Businesses are exploring ways to use machine learning to extract meaningful information from...

Exam - Certification

Certified Robotics System Architect

  • Platform Version 8.0

This certification exam is designed to validate the skills, knowledge, and tasks specific to automating Robotic solutions. The exam includes scenario questions, multiple choice questions and drag/drop items. If multiple...

Course

Pega Customer Service for Financial Services Foundation

This course allows you to gain experience with several of the products that are a part of Pega Customer Service. You use Pega Express, Pega Chat, Pega Co-Browse, Pega Knowledge,...

Module

Customizing Stages and Steps for Pega Sales Automation

In this module, participants will explore the Pega Sales Automation Opportunity case and how opportunities are managed. Exercises give you an opportunity to add steps to stages in the Opportunity...

Module

Building the Pega Sales Automation sales organization

Pega Sales Automation leverages business process management to automate the sales cycle. Flexible process management and layered architecture allow you to easily customize the application to fit your company's sales...

Course

Implementing Pega Sales Automation

The Implementing Pega Sales Automation training provides students with the knowledge and skills needed to create and populate a Pega Sales Automation implementation, create and order the opportunity case steps,...

Course

Rapid Application Development with Pega Express

This course teaches SSA's and LSA's when and how to use Pega Express to accelerate application development. Building applications with Pega Express helps your team stay within the guardrails. As...

Module

Managing customer information in Pega Sales Automation

Pega Sales Automation leverages case management to automate the sales cycle. Flexible process management and layered architecture allow you to easily customize the application to fit your company's sales process....

Course

Pega Sales Automation Foundation

In this course, participants will learn the basic terminology that is used, and activities that are performed by a sales operator in a sales office, and also learn and use...