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Pega Voice AI
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Mission
Pega Voice AI
8 Module
3 Std. 20 Min.
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Robotic Solution Development for Citrix
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Mission
Robotic Solution Development for Citrix
3 Module
3 Challenges
3 Std. 35 Min.
Pega Robotic Automation 19.1 -
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
Robotics System Architect
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Mission
Robotics System Architect
1 Mission
14 Module
15 Challenges
18 Std. 50 Min.
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Learn the basic automation functionality, configuration options, intelligent recording and interrogation methods, process flow, terminology, and core...
Senior System Architect
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Mission
Senior System Architect
3 Missions
11 Module
11 Challenges
1 day 8 Std. 55 Min.
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
System Architect
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Mission
System Architect
3 Missions
18 Module
16 Challenges
1 day 20 Std. 35 Min.
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Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
24.1 Release notes
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Modul
24.1 Release notes
2 Themen
25 Min.
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Gaining insight into business efficiency
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Modul
Gaining insight into business efficiency
2 Themen
25 Min.
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Design reports to analyze Case data and provide insight into processes and workflows.
Adapters
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Modul
Adapters
5 Themen
30 Min.
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There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...
Additional toolbox options for automations
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Modul
Additional toolbox options for automations
9 Themen
1 Std. 5 Min.
Pega Robotic Automation 22.1 -
In Pega Robot Studio, the Toolbox offers you a wide array of features to help extend automation development to include Windows forms, dialog boxes...
Exploring application data with Insights
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Modul
Exploring application data with Insights
1 Thema
15 Min.
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Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...