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Controlling the workflow based on a business context for BAs
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Challenge
Controlling the workflow based on a business context for BAs
2 Aufgaben
15 Min.
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When customers request roadside assistance, a Manager manually validates whether the customer is enrolled in roadside assistance coverage. To improve...
Creating a basic automation
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Challenge
Creating a basic automation
3 Aufgaben
20 Min.
Pega Robotic Automation 22.1 -
Create a project that logs in to the BankerInsight application, inserts the Customer Number, and searches for a client to display account details.
C...
Creating a child case
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Challenge
Creating a child case
2 Aufgaben
10 Min.
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InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Configure the Assistance request Case Type...
Creating a child Case for BAs
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Challenge
Creating a child Case for BAs
8 Aufgaben
30 Min.
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The Microjourney® for a GoGoRoad customer includes initiating the request for service, receiving the service, and for certain membership status...
Creating an automation
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Challenge
Creating an automation
2 Aufgaben
45 Min.
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Based on the business case, you have created the necessary projects and interrogated the applications needed to search for the nearest store based on...
Creating an expense tracker using MS Office connectors
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Challenge
Creating an expense tracker using MS Office connectors
5 Aufgaben
30 Min.
Pega Robotic Automation 22.1 -
The Robotic Banking company provides an expense tracker functionality that collects all spending for predefined categories, creates an Excel report...
Creating and deploying Application Asset
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Challenge
Creating and deploying Application Asset
6 Aufgaben
30 Min.
Pega Robotic Automation 22.1 -
Create the Application Asset for the Bankerinsight application that logs in, searches for a customer, and gets all customer account details. Add...
Creating Custom Reports in Pega Robot Manager
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Challenge
Creating Custom Reports in Pega Robot Manager
5 Aufgaben
20 Min.
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MyTown has used the robotic process automation (RPA) services for two months and has received complaints from users that both Service requests and...
Creating Personas and Channels for BAs
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Challenge
Creating Personas and Channels for BAs
4 Aufgaben
20 Min.
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GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across service...
Creating projects and adding applications
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Challenge
Creating projects and adding applications
2 Aufgaben
20 Min.
Pega Robotic Automation 22.1 -
A Banking company requires its customer service representatives to manually confirm accounts payments or debits from the BankerInsight application...