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Configuring intelligent routing

  • Reto

    Configuring intelligent routing

    2 Tareas

    10 minutos

    Visible to: All users
  • The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

Configuring the Email Manager portal

  • Reto

    Configuring the Email Manager portal

    3 Tareas

    15 minutos

    Visible to: All users
  • The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

Creating a Pega Email Bot

Creating an email account

  • Reto

    Creating an email account

    1 Tarea

    10 minutos

    Visible to: All users
  • The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...

Creating and managing teams of users

Debugging application errors

Inspecting a Deployment Manager pipeline

  • Reto

    Inspecting a Deployment Manager pipeline

    7 Tareas

    10 minutos

    Visible to: All users
  • You are the Release Manager for three applications, HRApps, ITApproval, and PegaGP. As a Release Manager, you are responsible for managing the...

Merging rule branches using the Merge pipeline

  • Reto

    Merging rule branches using the Merge pipeline

    7 Tareas

    15 minutos

    Visible to: All users
  • You are the PegaGP Release Manager and an Application Developer for the PegaGP application.

    As the Release Manager, you are responsible for managing...

Performing Pega scenario testing

  • Reto

    Performing Pega scenario testing

    2 Tareas

    15 minutos

    Pega Platform 8.7 Visible to: All users
  • A member service representative needs to perform the following actions for an Assistance Request application:

    • Add a new household using the Add...

Performing Pega unit testing

  • Reto

    Performing Pega unit testing

    3 Tareas

    15 minutos

    Pega Platform 8.7 Visible to: All users
  • For an Assistance Request case, when users enter the make of a vehicle, one or more associated vehicles are displayed in the Vehicle list. Users...

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