Design reports to analyze Case data and provide insight into processes and workflows.

Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...

Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.

As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...

Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.

With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...