Search
Senior System Architect
-
Misión
Senior System Architect
3 Misiones
11 Módulos
11 Retos
1 day 8 horas 55 minutos
-
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
System Architect
-
Misión
System Architect
3 Misiones
18 Módulos
16 Retos
1 day 20 horas 35 minutos
-
Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
24.1 Release notes
-
Módulo
24.1 Release notes
2 Temas
25 minutos
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Best practices for keeping your Pega applications running smoothly
-
Módulo
Best practices for keeping your Pega applications running smoothly
3 Temas
25 minutos
-
Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...
Configuring a dashboard
-
Módulo
Configuring a dashboard
1 Tema
15 minutos
-
Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Creating a case from email
-
Módulo
Creating a case from email
2 Temas
20 minutos
-
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Defining a reporting strategy
-
Módulo
Defining a reporting strategy
4 Temas
1 h 55 minutos
-
Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Designing reports with multiple sources
-
Módulo
Designing reports with multiple sources
4 Temas
55 minutos
-
Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Email bot cases and responses
-
Módulo
Email bot cases and responses
2 Temas
25 minutos
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
-
Módulo
Email Manager portal
6 Temas
55 minutos
-
The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...