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Always-On Outbound Customer Engagement
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ミッション
Always-On Outbound Customer Engagement
7 モジュール
7 チャレンジ
5 時間 55 分
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Business Agility in 1:1 Customer Engagement
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ミッション
Business Agility in 1:1 Customer Engagement
7 モジュール
5 チャレンジ
5 時間 35 分
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Cross-Sell on the Web
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ミッション
Cross-Sell on the Web
7 モジュール
8 チャレンジ
6 時間 30 分
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
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ミッション
Cross-Sell on the Web Extended
1 ミッション
6 モジュール
8 チャレンジ
13 時間 20 分
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Customer Service Low-Code Developer
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ミッション
Customer Service Low-Code Developer
5 ミッション
7 モジュール
6 チャレンジ
1 day 15 時間 42 分
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Data and Integration Essentials
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ミッション
Data and Integration Essentials
7 モジュール
6 チャレンジ
6 時間 30 分
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Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...
Pega Customer Decision Hub Foundation
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ミッション
Pega Customer Decision Hub Foundation
5 モジュール
7 チャレンジ
4 時間 30 分
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Process AI Essentials
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ミッション
Pega Process AI Essentials
4 モジュール
3 チャレンジ
3 時間 5 分
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
Pega Smart Claims Engine Foundation
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ミッション
Pega Smart Claims Engine Foundation
4 モジュール
2 時間 25 分
Pega Smart Claims Engine for Healthcare 8.7 -
An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...
Preparation for 1:1 Customer Engagement Implementation
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ミッション
Preparation for 1:1 Customer Engagement Implementation
3 モジュール
11 チャレンジ
7 時間 10 分
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Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...