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Pega Low-Code App Factory introduction

  • モジュール

    Pega Low-Code App Factory introduction

    2 トピック

    22 分

    Pega Platform 8.4 Visible to: All users
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Pega Platform applications

Pega Process AI overview

Pega Voice AI introduction

  • モジュール

    Pega Voice AI introduction

    2 トピック

    25 分

    Visible to: All users
  • Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Perpetual KYC with event-driven architecture

  • モジュール

    Perpetual KYC with event-driven architecture

    3 トピック

    35 分

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...

Predicting fraud

Routing Assignments to users

Script adherence

  • モジュール

    Script adherence

    3 トピック

    20 分

    Visible to: All users
  • Learn how to configure script adherence to help CSRs deliver the prescribed script during a live conversation. You configure scripts in the dialogs...

Security Checklist awareness

  • モジュール

    Security Checklist awareness

    1 トピック

    20 分

    Platform Visible to: All users
    • What is the Security Checklist?
    • How do I access the Security Checklist?
    • How to use the Security Checklist?/What is the purpose?
    • What happens if I...

Sending emails during Case processing

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