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PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • ミッション

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 チャレンジ

    1時間 30 分

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    System Architect

    24.1 Release notes

    • モジュール

      24.1 Release notes

      2 トピック

      25 分

      Pega Platform '24.1 Visible to: All users
    • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

    Best practices for keeping your Pega applications running smoothly

    • モジュール

      Best practices for keeping your Pega applications running smoothly

      3 トピック

      25 分

      Visible to: All users
    • Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...

    Configuring a dashboard

    Defining a reporting strategy

    Evaluating application data with Insights for Business Architects

    Exploring application data with Insights

    Gaining insight into business efficiency

    Monitoring your contact center with Insights

    • モジュール

      Monitoring your contact center with Insights

      2 トピック

      15 分

      Visible to: All users
    • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

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