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Defining a reporting strategy

Designing reports with multiple sources

Evaluating application data with Insights for Business Architects

Exploring application data with Insights

Gaining insight into business efficiency

Monitoring your contact center with Insights

  • モジュール

    Monitoring your contact center with Insights

    2 トピック

    15 分

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Offline projects explained

  • モジュール

    Offline projects explained

    4 トピック

    45 分

    Pega Mobile Client Visible to: All users
  • Before you begin any offline-related project with Pega Mobile Client™, learn how offline-enabled applications represent a significant paradigm shift...

Team application development

Attaching PDF files to a case

  • チャレンジ

    Attaching PDF files to a case

    2 タスク

    10 分

    Pega Platform 8.8 Visible to: All users
  • InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

Configuring a dashboard

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