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Always-On Outbound Customer Engagement
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ミッション
Always-On Outbound Customer Engagement
7 モジュール
7 チャレンジ
5 時間 55 分
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Business Architect
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ミッション
Business Architect
15 モジュール
20 チャレンジ
1 day 3 時間 30 分
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Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Cross-Sell on the Web Extended
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ミッション
Cross-Sell on the Web Extended
1 ミッション
6 モジュール
8 チャレンジ
13 時間 20 分
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Pega Customer Decision Hub Foundation
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ミッション
Pega Customer Decision Hub Foundation
5 モジュール
5 チャレンジ
4 時間
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Architecture and design during the Prepare phase
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モジュール
Architecture and design during the Prepare phase
6 トピック
1時間 30 分
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Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Evaluating application data with Insights for Business Architects
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モジュール
Evaluating application data with Insights for Business Architects
1 トピック
20 分
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As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Pega Express overview for Business Architects
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モジュール
Pega Express overview for Business Architects
6 トピック
1時間 30 分
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Pega Express™ is a light, design-focused delivery approach that combines the low-code experience of Pega Platform™, and the delivery values and best...
Pega positioning for Business Architects
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モジュール
Pega positioning for Business Architects
7 トピック
1時間 40 分
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega tools that support Scrum for Business Architects
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モジュール
Pega tools that support Scrum for Business Architects
6 トピック
1時間 45 分
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Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
The Discover phase and your MLP
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モジュール
The Discover phase and your MLP
12 トピック
1時間 55 分
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Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...