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Skipping a process based on business context

Integrating external customer service data

Leveraging reports in the contact center

Manipulating application data in Dev Studio

  • Challenge

    Manipulating application data in Dev Studio

    3 Tasks

    20 mins

    Visible to: All users
  • To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...

Sourcing a page property with a keyed Data Page

Running Pega Customer Decision Hub setup wizard

Setting up data ingestion

Setting up integration to store data into Pega using realtime REST JSON

  • Challenge

    Setting up integration to store data into Pega using realtime REST JSON

    8 Tasks

    1 hr

    Pega Customer Decision Hub 8.7 Visible to: All users
  • MyOrg has decided to partner with Pega to better support their ability to sell their software by introducing a new integration component that will...

Streamlining Case Workflows

  • Challenge

    Streamlining Case Workflows

    2 Tasks

    30 mins

    Pega Platform '24.1 Visible to: All users
  • Your Lead System Architect has requested that you work on configuring the Assistance Request Case Type. He has assigned you the following GoGoRoad...

Validating data against a pattern

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