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Applying NLP for Case classification
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Module
Applying NLP for Case classification
1 Topic
10 mins
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Auto-balancing in Pega Robot Manager
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Module
Auto-balancing in Pega Robot Manager
5 Topics
30 mins
Pega Robot Manager 8.5.2 -
Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...
Automating actions when a property value changes
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Module
Automating actions when a property value changes
1 Topic
15 mins
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Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Automation package Deployment
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Module
Automation package Deployment
6 Topics
34 mins
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Pega Robot Studio™ uses a deployment process that developers can implement regardless of the distribution strategy used by an organization. The...
Automation techniques
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Module
Automation techniques
4 Topics
29 mins
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While programming an automation can be unique to the style a developer, there are some simple techniques that make the process easier without having...
Automation techniques and best practices
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Module
Automation techniques and best practices
9 Topics
1 hr 15 mins
Pega Robotic Automation 21.1 -
Learn how to design and develop robotic automation by using best practices to simplify the development process. These techniques help you understand...
Basic robotic automations
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Module
Basic robotic automations
9 Topics
1 hr 15 mins
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In terms of developing a robotic project for attended or unattended robots, developing automations is the last basic concept in Pega Robot Studio™...
Background processing
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Module
Background processing
4 Topics
50 mins
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Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Basic interrogation
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Module
Basic interrogation
4 Topics
30 mins
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Before developing a robotic solution for use with a Pega Platform™ application, you must complete the process of interrogating the necessary...
Creating and managing teams of users
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Module
Creating and managing teams of users
1 Topic
15 mins
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Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.