Search
Business Agility in 1:1 Customer Engagement
-
Mission
Business Agility in 1:1 Customer Engagement
7 Modules
5 Challenges
5 hrs 35 mins
-
This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Cross-Sell on the Web
-
Mission
Cross-Sell on the Web
7 Modules
10 Challenges
6 hrs 25 mins
-
Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Pega Customer Decision Hub Foundation
-
Mission
Pega Customer Decision Hub Foundation
5 Modules
7 Challenges
4 hrs 30 mins
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Express Delivery
-
Mission
Pega Express Delivery
8 Modules
8 hrs 45 mins
-
Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
-
Mission
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 Challenges
1 hr 30 mins
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™
Discover how Pega Customer Decision Hub™ solves business problems...
Avoiding overexposure of actions
-
Module
Avoiding overexposure of actions
2 Topics
20 mins
-
Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...
Defining and managing customer actions
-
Module
Defining and managing customer actions
4 Topics
35 mins
-
In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...
Next-Best-Action on digital
-
Module
Next-Best-Action on digital
2 Topics
25 mins
-
Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive...
Presenting a single offer on the web
-
Module
Presenting a single offer on the web
3 Topics
25 mins
-
Learn about real-time containers and how they are used to display actions selected by Pega Customer Decision Hub in real-time channels. Gain...
Running Pega Customer Decision Hub setup wizard
-
Challenge
Running Pega Customer Decision Hub setup wizard
4 Tasks
45 mins
-
U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...