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Project structure in Pega Robot Studio
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Module
Project structure in Pega Robot Studio
7 Topics
40 mins
Pega Robotic Automation 22.1 -
Learn the structure and interface of Pega Robot Studio for developing robotic projects. Students grasp the benefits of creating and configuring...
Reporting in Pega Robot Manager
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Module
Reporting in Pega Robot Manager
6 Topics
1 hr 20 mins
Pega Robot Manager 8.5.1 -
The reporting feature in Pega Robot Manager™ extends the reporting capabilities found in Pega Platform™. You can create, edit, and view reports from...
Robot Inspector and Debugging in Pega Robot Studio
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Module
Robot Inspector and Debugging in Pega Robot Studio
7 Topics
45 mins
Robotic Process Automation -
Robot Inspector provides the developer with more flexibility to test specific procedure automations and other project items and components within a...
Robotic automation and Pega integration
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Module
Robotic automation and Pega integration
5 Topics
30 mins
Pega Robotic Automation 22.1 -
While Pega platform provides an array of connectivity options with various applications at an enterprise, there are times where Pega does not or...
Robotic automations in Citrix
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Module
Robotic automations in Citrix
4 Topics
35 mins
Pega Robotic Automation 19.1 -
Developers must understand the client's implemented environment to determine the best course of action when creating a robotic solution. Knowing the...
Robotic package deployment
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Module
Robotic package deployment
3 Topics
20 mins
Pega Robotic Automation 22.1 -
Developers can implement the deployment process in Pega Robot Studio regardless of an organization's chosen distribution plan. By using the deployment...
Routing Assignments to users
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Module
Routing Assignments to users
1 Topic
25 mins
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Assign responsibility for completing a Task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...
Script adherence
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Module
Script adherence
3 Topics
20 mins
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Learn how to configure script adherence to help CSRs deliver the prescribed script during a live conversation. You configure scripts in the dialogs...
Sending emails during Case processing
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Module
Sending emails during Case processing
1 Topic
15 mins
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Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
Service requests
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Module
Service requests
9 Topics
50 mins
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This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...