Search
Standardwerte für Eigenschaften festlegen
-
Challenge
Standardwerte für Eigenschaften festlegen
4 Tasks
10 mins
-
Der Programm-Manager von GoGoRoad möchte sicherstellen, dass im Callcenter ausreichend Personal vorhanden ist, um Serviceverzögerungen zu vermeiden...
Exporting an application
-
Challenge
Exporting an application
2 Tasks
30 mins
-
Development of the HRApps application is complete. You are asked to migrate the application to a testing system. Quality assurance (QA testers)...
Simulating an external data source
-
Challenge
Simulating an external data source
3 Tasks
10 mins
-
During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...
Merging a development Branch
-
Challenge
Merging a development Branch
4 Tasks
30 mins
-
The Payroll Setup Case Type provides automatic tax withholdings calculated based on the selected filing status. The current version of the Case Type...
Skimming a Ruleset
-
Challenge
Skimming a Ruleset
3 Tasks
10 mins
-
Your manager requests that you configure the filing status field in the Payroll Setup Case Type as a radio selection with Single and Married options...
Integrating external customer service data
-
Challenge
Integrating external customer service data
5 Tasks
30 mins
-
A REST service has been created to access contact data for a customer. Your task is to access that data to replace the sample data.
Use the following...
Leveraging reports in the contact center
-
Challenge
Leveraging reports in the contact center
4 Tasks
15 mins
-
As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Linking Cases and Case Types in Constellation applications
-
Challenge
Linking Cases and Case Types in Constellation applications
4 Tasks
35 mins
Pega Platform '23 -
During the application design phase, the business stakeholders for Sweet Life determined the need to establish relationships between Cases. For...
Localizing a UI form
-
Challenge
Localizing a UI form
3 Tasks
45 mins
-
GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.
Use the Localization wizard to localize the New vendor...
Manipulating application data in Dev Studio
-
Challenge
Manipulating application data in Dev Studio
3 Tasks
20 mins
-
To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...