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Mission
Case Management Intermediate
5 Modules
4 Challenges
5 hrs 55 mins
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Continue learning about case management using Pega Platform™.
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Challenge
Configuring flow action pre- and post-processing
3 Tasks
20 mins
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Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...
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Challenge
Configuring parallel processing
5 Tasks
20 mins
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At TGB, candidates for an open position are interviewed by three to six existing employees. The existing interview process in the HRApps application...
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Challenge
Configuring security policies
3 Tasks
5 mins
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GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...
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Challenge
Organizing and managing access to case attachments
5 Tasks
30 mins
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Applicants for an open position at TGB must submit a resume as part of the application process. To ensure the security of resumes attached to a...
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Challenge
Overriding case urgency
2 Tasks
10 mins
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Onboarding cases have an initial urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...
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Challenge
Securing an application using attribute-based access control
5 Tasks
30 mins
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Each candidate case includes a Taxpayer Identification Number (TIN) to identify the candidate. This information is considered sensitive personal...
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Challenge
Securing an application using role-based access control
3 Tasks
20 mins
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In the Employee Evaluation case, TGB provides an optional, case-wide action to update an employee’s goals. The Human Resources (HR) department...
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Challenge
Updating assignment routing
3 Tasks
20 mins
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The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a case type to perform...