As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...

As a Pega Business Architect, you need to understand the Pega Platform™ features that allow you to tailor the user experience based on channel and...

As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...

As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...

Stakeholders have requested two features involving Data Transforms. Before a Service Case is resolved, the system must copy the Service total from the...

This module covers the various pipeline templates that help you structure pipelines for their ultimate purpose, as well separate business needs for...

The mayor of MyTown wants to increase resident engagement and improve the town’s responsiveness to issues raised by residents.

To achieve this goal...

Explore the features of Pega Knowledge™. Learn how to navigate the Knowledge portal and the content management Life Cycle.

After the decisioning architects and business stakeholders completed the initial data mapping exercise, U+ Comms confirmed that the 1:1 communication...