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Designing a mobile app experience
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Modul
Designing a mobile app experience
2 Themen
25 Min.
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Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
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Modul
Designing UI for multiple devices
3 Themen
30 Min.
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Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Customer Decision Hub predictions
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Modul
Customer Decision Hub predictions
3 Themen
35 Min.
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Discover the Pega Customer Decision Hub™ predictions in the Prediction Studio portal, a comprehensive workspace for Data Scientists who manage...
Defining a customer Microjourney
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Modul
Defining a customer Microjourney
5 Themen
50 Min.
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Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Tracking and auditing changes to data
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Modul
Tracking and auditing changes to data
1 Thema
15 Min.
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Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...
Low-code defined
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Modul
Low-code defined
5 Themen
50 Min.
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Defining prediction patterns
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Modul
Defining prediction patterns
2 Themen
20 Min.
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Learn how to improve the predictive power of your adaptive models by configuring additional potential predictors in Pega Customer Decision Hub™. For...
Digital messaging
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Modul
Digital messaging
3 Themen
25 Min.
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Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
The Discover phase and your MLP
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Modul
The Discover phase and your MLP
12 Themen
1 Std. 55 Min.
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Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...
Pega Express introduction
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Modul
Pega Express introduction
3 Themen
20 Min.
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Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...