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Working with Voice AI models

  • Modul

    Working with Voice AI models

    2 Themen

    15 Min.

    Pega Customer Service 8.8 Visible to: All users
  • You can customize the models that Pega Voice AI uses to transcribe customer conversations and identify topics and entities. Working with Pega Support...

Auditing changes to the value of fields

Configuring and managing a deployment pipeline

  • Challenge

    Configuring and managing a deployment pipeline

    8 Aufgaben

    15 Min.

    Visible to: All users
  • As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...

Configuring business conditions

Creating users and roles

Debugging application errors

Inspecting a Deployment Manager pipeline

  • Challenge

    Inspecting a Deployment Manager pipeline

    7 Aufgaben

    10 Min.

    Visible to: All users
  • You are the Release Manager for three applications, HRApps, ITApproval, and PegaGP. As a Release Manager, you are responsible for managing the...

Managing application access

Merging rule branches using the Merge pipeline

  • Challenge

    Merging rule branches using the Merge pipeline

    7 Aufgaben

    15 Min.

    Visible to: All users
  • You are the PegaGP Release Manager and an Application Developer for the PegaGP application.

    As the Release Manager, you are responsible for managing...

Performing Pega scenario testing

  • Challenge

    Performing Pega scenario testing

    2 Aufgaben

    15 Min.

    Pega Platform 8.7 Visible to: All users
  • A member service representative needs to perform the following actions for an Assistance Request application:

    • Add a new household using the Add...

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