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Applying NLP for Case classification

  • Modul

    Applying NLP for Case classification

    1 Thema

    10 Min.

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Approvals and SLAs

Assigning and completing work for Business Architects

Automating workflow decisions

Automation shapes in the Case Life Cycle

Calculating fields using Decision tables

Cascading approvals

Case Life Cycle design for Business Architects

Case Management

Collaboration with users

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