Search
Pega Customer Decision Hub Foundation
-
Mission
Pega Customer Decision Hub Foundation
5 Module
5 Challenges
4 Std.
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Process AI Essentials
-
Mission
Pega Process AI Essentials
4 Module
3 Challenges
3 Std. 5 Min.
-
In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
-
Mission
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 Challenges
1 Std. 30 Min.
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™
Discover how Pega Customer Decision Hub™ solves business problems...
System Architect
-
Mission
System Architect
3 Missions
18 Module
16 Challenges
1 day 20 Std. 35 Min.
-
Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
Business conditions
-
Modul
Business conditions
2 Themen
20 Min.
-
Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
DevOps
-
Modul
DevOps
5 Themen
50 Min.
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Next best action and customer interactions
-
Modul
Next best action and customer interactions
2 Themen
20 Min.
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Presenting suggestions for agents
-
Modul
Presenting suggestions for agents
4 Themen
35 Min.
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Configuring business conditions
-
Challenge
Configuring business conditions
2 Aufgaben
5 Min.
-
U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...
Enabling Pega Customer Decision Hub agents
-
Challenge
Enabling Pega Customer Decision Hub agents
2 Aufgaben
5 Min.
-
The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...