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Building a Case Life Cycle with Pega GenAI
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Challenge
Building a Case Life Cycle with Pega GenAI
2 Aufgaben
10 Min.
Pega Platform '24.1 -
After seeing your manually built Case Type, your Lead System Architect would like you to try out the new Pega GenAI™ tool. Compare the Case Life Cycle...
Configuring a dashboard
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Challenge
Configuring a dashboard
2 Aufgaben
30 Min.
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Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...
Configuring and managing a deployment pipeline
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Challenge
Configuring and managing a deployment pipeline
8 Aufgaben
15 Min.
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As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...
Creating a custom business report
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Challenge
Creating a custom business report
4 Aufgaben
15 Min.
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Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Creating an Insight
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Challenge
Creating an Insight
2 Aufgaben
15 Min.
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Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Creating Insights for BAs
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Challenge
Creating Insights for BAs
2 Aufgaben
25 Min.
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GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...
Creating reports that combine data from multiple classes
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Challenge
Creating reports that combine data from multiple classes
2 Aufgaben
30 Min.
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The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate Cases...
Inspecting a Deployment Manager pipeline
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Challenge
Inspecting a Deployment Manager pipeline
7 Aufgaben
10 Min.
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You are the Release Manager for three applications, HRApps, ITApproval, and PegaGP. As a Release Manager, you are responsible for managing the...
Leveraging reports in the contact center
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Challenge
Leveraging reports in the contact center
4 Aufgaben
15 Min.
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Merging rule branches using the Merge pipeline
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Challenge
Merging rule branches using the Merge pipeline
7 Aufgaben
15 Min.
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You are the PegaGP Release Manager and an Application Developer for the PegaGP application.
As the Release Manager, you are responsible for managing...