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Temporäre Cases erstellen und permanent machen

Szenariobasierte Test-Cases erstellen und ausführen

Defining a customer Microjourney

Customizing the customer service user interface

  • Modul

    Customizing the customer service user interface

    2 Themen

    15 Min.

    Visible to: All users
  • Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

Decision tables and trees

Low-code defined

Deployment Manager

  • Modul

    Deployment Manager

    4 Themen

    38 Min.

    All Products Visible to: All users
  • This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

DevOps

  • Modul

    DevOps

    5 Themen

    50 Min.

    All Products Visible to: All users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

The Discover phase and your MLP

  • Modul

    The Discover phase and your MLP

    12 Themen

    1 Std. 55 Min.

    Visible to: All users
  • Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...

Identifying duplicate Cases

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