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Adding a duplicate Case search for BAs
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Reto
Adding a duplicate Case search for BAs
4 Tareas
15 minutos
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In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...
Adding a duplicate Case Type search
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Reto
Adding a duplicate Case Type search
3 Tareas
10 minutos
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InsCorp wants to ensure that only one Assistance Request Case is processed for each request. Customers that send assistance requests might have...
Adding a group-level engagement policy
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Reto
Adding a group-level engagement policy
10 Tareas
30 minutos
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U+ Bank cross-sells on the web by presenting various credit card offers to their customers. The business intends to include an additional suitability...
Adding a process to the opportunity case
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Reto
Adding a process to the opportunity case
2 Tareas
20 minutos
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You are asked to make a change to the sales process listed as part of the gap analysis results. The proposal stage requires an executive visit after...
Adding agreements and activity plans from the PGP landing page
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Reto
Adding agreements and activity plans from the PGP landing page
3 Tareas
20 minutos
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GrantsCo. want to get the consent of local residents, with their e-signatures, as part of their new public awareness program. GrantsCo. also needs to...
Adding an entity
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Reto
Adding an entity
6 Tareas
20 minutos
Pega Customer Service '24.1 -
After reviewing the Common Data Model, you concluded that you need to extend it with an entity for contract data. Based on your organization's...
Adding an external data source to a data type
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Reto
Adding an external data source to a data type
6 Tareas
30 minutos
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Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...
Adding and configuring adapters
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Reto
Adding and configuring adapters
2 Tareas
15 minutos
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With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...
Adding clickstream data to a customer profile
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Reto
Adding clickstream data to a customer profile
6 Tareas
30 minutos
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U+ Bank uses Pega Customer Decision Hub™ to present personalized credit card offers to their customers on its website. The data scientists want to...
Adding data records to a data object
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Reto
Adding data records to a data object
3 Tareas
10 minutos
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When submitting a service request through the MyTown311 application, residents enter information about the issue. The mayor and the services...