Search
Pega GenAI in Pega Sales Automation
-
Módulo
Pega GenAI in Pega Sales Automation
2 Temas
20 minutos
-
Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining...
Pega Knowledge authoring
-
Módulo
Pega Knowledge authoring
3 Temas
30 minutos
-
This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...
Pega Knowledge Buddy overview
-
Módulo
Pega Knowledge Buddy overview
3 Temas
25 minutos
Pega Knowledge Buddy '24.1 -
Explore the features of Pega Gen AI Knowledge Buddy™, an AI-powered assistant that makes your knowledge base more accessible by providing answers and...
Pega Voice AI introduction
-
Módulo
Pega Voice AI introduction
2 Temas
25 minutos
-
Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Creating Insights for BAs
-
Reto
Creating Insights for BAs
2 Tareas
25 minutos
-
GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...
Creating a custom business report
-
Reto
Creating a custom business report
4 Tareas
15 minutos
-
Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Configuring a dashboard
-
Reto
Configuring a dashboard
2 Tareas
30 minutos
-
Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...
Creating an Insight
-
Reto
Creating an Insight
2 Tareas
15 minutos
-
Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Enabling Pega Customer Decision Hub agents
-
Reto
Enabling Pega Customer Decision Hub agents
2 Tareas
5 minutos
-
The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...
Importing customer data from a CSV
-
Reto
Importing customer data from a CSV
2 Tareas
10 minutos
-
U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...