Search
Testing your application
-
Reto
Testing your application
4 Tareas
40 minutos
-
For an Assistance Request Case, when users enter the vehicle make, one or more associated models are displayed in the Model drop-down list...
Designing a mobile app experience
-
Reto
Designing a mobile app experience
4 Tareas
15 minutos
-
GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...
UI für eine mobile App entwerfen
-
Reto
UI für eine mobile App entwerfen
3 Tareas
15 minutos
-
Das Kundendienst-Team von GoGoRoad möchte mobilen Benutzern auf einer für Smartphones optimierten Benutzeroberfläche die in der Nähe ansässigen...
Configuring a coaching tip
-
Reto
Configuring a coaching tip
2 Tareas
15 minutos
-
You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...
Configuring a common phrase
-
Reto
Configuring a common phrase
2 Tareas
15 minutos
-
Your company wants to set up a consistent greeting for customer service agents to use when sending emails to customers. The message thanks the...
Configuring and managing a deployment pipeline
-
Reto
Configuring and managing a deployment pipeline
8 Tareas
15 minutos
-
As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...
Configuring customer verification
-
Reto
Configuring customer verification
3 Tareas
15 minutos
-
The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...
Neuen Szenariotest-Case erstellen
-
Reto
Neuen Szenariotest-Case erstellen
2 Tareas
10 minutos
-
GoGoRoad möchte einen Standard-Szenariotest erstellen, um Tests für den Case-Typ „Assistance-Request“ zu automatisieren. Erstellen Sie einen...
Customizing the user interface for agents
-
Reto
Customizing the user interface for agents
2 Tareas
15 minutos
-
You have been asked to make the following changes to the Pega Customer Service user interface, which is displayed when customer service representative...
Deploying a mobile app for Pega Platform
-
Reto
Deploying a mobile app for Pega Platform
2 Tareas
30 minutos
-
The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...