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Pega Customer Decision Hub Foundation

Pega Process AI Essentials

Preparation for 1:1 Customer Engagement Implementation

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Misión

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Retos

    1 h 30 minutos

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    System Architect

    Business conditions

    • Módulo

      Business conditions

      2 Temas

      20 minutos

      Visible to: All users
    • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

    Configuring a dashboard

    DevOps

    • Módulo

      DevOps

      5 Temas

      50 minutos

      All Products Visible to: All users
    • This module outlines the concepts, importance, and the implementation of DevOps practices.

    Monitoring your contact center with Insights

    • Módulo

      Monitoring your contact center with Insights

      2 Temas

      15 minutos

      Visible to: All users
    • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

    Next best action and customer interactions

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