Search
Pega Customer Decision Hub Foundation
-
Misión
Pega Customer Decision Hub Foundation
5 Módulos
7 Retos
4 horas 30 minutos
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Process AI Essentials
-
Misión
Pega Process AI Essentials
4 Módulos
3 Retos
3 horas 5 minutos
-
In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
Preparation for 1:1 Customer Engagement Implementation
-
Misión
Preparation for 1:1 Customer Engagement Implementation
3 Módulos
11 Retos
7 horas 10 minutos
-
Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
System Architect
-
Misión
System Architect
3 Misiones
18 Módulos
16 Retos
1 day 20 horas 35 minutos
-
Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
Building the customer analytical data model
-
Módulo
Building the customer analytical data model
9 Temas
1 h 55 minutos
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
-
Módulo
Building the Customer Insights Cache
9 Temas
1 h 45 minutos
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Business conditions
-
Módulo
Business conditions
2 Temas
20 minutos
-
Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Configuring a dashboard
-
Módulo
Configuring a dashboard
1 Tema
15 minutos
-
Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
DevOps
-
Módulo
DevOps
5 Temas
50 minutos
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Monitoring your contact center with Insights
-
Módulo
Monitoring your contact center with Insights
2 Temas
15 minutos
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...