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Customer Service Developer
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Mission
Customer Service Developer
Archived
2 Missions
5 Modules
5 Défis
16 heures 45 mins
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In this mission, students learn how to customize a Pega Customer Service™ application. Students can configure a chatbot with Digital Messaging and...
Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
Archived
2 Missions
8 Modules
8 Défis
10 heures 15 mins
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Data and Integration Foundation
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Mission
Data and Integration Foundation
Archived
13 Modules
10 Défis
9 heures 50 mins
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Begin your journey to learn about Pega’s Data and Integration capability.
Data and Integration Intermediate
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Mission
Data and Integration Intermediate
Archived
8 Modules
8 Défis
6 heures 40 mins
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Continue learning about data and integration using Pega Platform™.
Data Model Design
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Mission
Data Model Design
Archived
2 Modules
4 Défis
4 heures
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The Data Modeling mission covers modules and topics required to design a data model that facilitates reuse and simplifies maintenance of the...
Data Scientist
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Mission
Data Scientist
Archived
8 Modules
12 Défis
9 heures 50 mins
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Decisioning Consultant
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Mission
Decisioning Consultant
Archived
3 Missions
2 Modules
1 Défi
22 heures 20 mins
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Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such...
Deployment and Testing Design
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Mission
Deployment and Testing Design
Archived
2 Modules
1 Défi
2 heures 34 mins
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The Deployment and Testing mission is an advanced mission for senior system architects who are ready to take on the lead system architect (LSA) role...
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
Archived
4 Modules
3 Défis
2 heures 35 mins
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Infinity Front-End Foundation
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Mission
Infinity Front-End Foundation
Archived
4 Modules
4 Défis
5 heures 35 mins
Pega Platform 8.6 -
This mission will illustrate several core concepts around front-end technologies (HTML, CSS and Javascript) and how they apply to front-end...