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Case Management Foundation
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Mission
Case Management Foundation
Archived
14 Modules
14 Défis
7 heures 55 mins
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Begin your journey to learn about Pega’s Case Management capability.
Case Management Intermediate
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Mission
Case Management Intermediate
Archived
5 Modules
5 Défis
6 heures 5 mins
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Continue learning about case management using Pega Platform™.
Introduction to Pega Platform
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Mission
Introduction to Pega Platform
Archived
4 Modules
5 heures 20 mins
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Gain a high-level overview of the Pega Platform™ and how Pega's low-code technology allows you to build an application that captures data and...
Low-Code App Builder
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Mission
Low-Code App Builder
Archived
11 Modules
9 Défis
10 heures
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An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.
Low-Code App Builder Extended
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Mission
Low-Code App Builder Extended
Archived
1 Mission
18 Modules
18 Défis
22 heures 55 mins
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Continue learning about low-code application development using Pega Platform™.
Pega Process AI Essentials
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Mission
Pega Process AI Essentials
Archived
5 Modules
6 Défis
4 heures 25 mins
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
Adding optional Actions to a workflow
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Module
Adding optional Actions to a workflow
Archived
1 Rubrique
15 mins
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Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.
Attaching PDF files to a case
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Module
Attaching PDF files to a case
Archived
2 Rubriques
20 mins
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Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.
Approvals and SLAs
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Module
Approvals and SLAs
Archived
3 Rubriques
35 mins
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Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...
Approving cases with an authority matrix
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Module
Approving cases with an authority matrix
Archived
2 Rubriques
25 mins
Pega Platform 8.2 -
Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...