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Reporting in Pega Robot Manager
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Module
Reporting in Pega Robot Manager
6 Rubriques
1h 20 mins
Pega Robot Manager 8.5.1 -
The reporting feature in Pega Robot Manager™ extends the reporting capabilities found in Pega Platform™. You can create, edit, and view reports from...
Robot Inspector and Debugging in Pega Robot Studio
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Module
Robot Inspector and Debugging in Pega Robot Studio
7 Rubriques
45 mins
Robotic Process Automation -
Robot Inspector provides the developer with more flexibility to test specific procedure automations and other project items and components within a...
Robotic automation and Pega integration
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Module
Robotic automation and Pega integration
5 Rubriques
30 mins
Pega Robotic Automation 22.1 -
While Pega platform provides an array of connectivity options with various applications at an enterprise, there are times where Pega does not or...
Robotic package deployment
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Module
Robotic package deployment
3 Rubriques
20 mins
Pega Robotic Automation 22.1 -
Developers can implement the deployment process in Pega Robot Studio regardless of an organization's chosen distribution plan. By using the deployment...
Role of a Pega Business Architect
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Module
Role of a Pega Business Architect
2 Rubriques
30 mins
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The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...
Routing Assignments to users
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Module
Routing Assignments to users
1 Rubrique
25 mins
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Assign responsibility for completing a Task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...
Saving data to a system of record
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Module
Saving data to a system of record
2 Rubriques
30 mins
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Promote Case processing efficiency and improve application flexibility by leveraging savable Data Pages and systems of records to store and update...
Sending emails during Case processing
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Module
Sending emails during Case processing
1 Rubrique
15 mins
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Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
Setting chat and messaging behavior
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Module
Setting chat and messaging behavior
4 Rubriques
35 mins
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Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...
Setting up Messaging AI
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Module
Setting up Messaging AI
5 Rubriques
50 mins
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Messaging AI analyzes the context of the conversation and suggests cases and knowledge articles while a CSR interacts with a customer. Messaging AI...