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Configuring chat queues and routing
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Module
Configuring chat queues and routing
5 Rubriques
40 mins
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You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Digital Messaging Manager
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Module
Configuring Digital Messaging Manager
8 Rubriques
1h 10 mins
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The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Creating a child Case
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Module
Creating a child Case
1 Rubrique
15 mins
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Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...
Creating a Pega Platform application
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Module
Creating a Pega Platform application
3 Rubriques
40 mins
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Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...
Regeln erstellen und aktualisieren
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Module
Regeln erstellen und aktualisieren
12 Rubriques
1h 25 mins
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Die Pega-Plattform generiert den Anwendungscode im Hintergrund unter Anwendung der von Ihnen erstellten Regeln. Im Dev Studio können Sie verwalten...
Temporäre Cases erstellen und permanent machen
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Module
Temporäre Cases erstellen und permanent machen
3 Rubriques
20 mins
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Verwenden Sie temporäre Cases, um Speicherplatz zu sparen und die Systemleistung zu verbessern.
Szenariobasierte Test-Cases erstellen und ausführen
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Module
Szenariobasierte Test-Cases erstellen und ausführen
2 Rubriques
25 mins
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Erstellen Sie Szenario-Tests, um Tests auf Basis realen Anwendungs-Cases durchzuführen. Szenario-Tests umfassen mehrere Regeln und prüfen das...
Defining a customer Microjourney
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Module
Defining a customer Microjourney
5 Rubriques
50 mins
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Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Decision tables and trees
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Module
Decision tables and trees
4 Rubriques
35 mins
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Low-code defined
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Module
Low-code defined
5 Rubriques
50 mins
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...